Studio Etiquette

• ALL shoes must be removed on entering the studio and must not be put back on until you are by the door to leave.
• ALL bags, shoes, coats, etc must be put away in the area provided.
• Please make sure that you have something to wear on your feet for your class, socks or Pilates shoes.
• Turn your mobile phones off or to silent if you are in a group class – it doesn’t matter so much if you are having a 121 but please check with your teacher before abandoning an exercise in order to answer a call.  This is for safety reasons.
• 24 hours notice is required to cancel an appointment with either your teacher or therapist otherwise they will be either counted as one of your course, or will charged at the full rate. Please do not embarrass your teacher or therapist by making them have to enforce this rule by asking, please offer. (It is at the individual teachers’ or therapists’ discretion if they choose to waive this rule under exceptional circumstances)
• Please inform your teacher asap if you are unable to make your class.
• All fees must be paid in advance on either week 6 of your mat course or lesson 6 your 121’s, 122’s or Studio Sessions. You will not be allowed to make a booking unless you have paid.
• Private or semi-private courses of lessons will expire if unused for 3 months after the last session.
• All mat courses must be paid for in full regardless of any time you may be expecting to have off during that course. If you are willing to give up your space then so be it, but if you would like to keep it, full fees always.
• Anyone who would like to join the studio must have an INDUCTION regardless of experience. 
• You will not be allowed to participate in any activity at the studios including treatments if you have been drinking or are under the influence of drugs. Please do not embarrass your teacher or therapist by putting them in a position where they have to enforce this rule.
• If you are early for your lesson/class/treatment please wait in Reception and be as quiet as possible. 
• Please do not chew gum in your Pilates session.
• Please respect our neighbours by being quiet as you leave the studios.
• Call the studio for any queries; please do not call our home numbers.

                                         Please treat our staff with courtesy and respect.Thank-you.